Privacy Policy

We at lumveri know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting our website, you are accepting the practices described in this Privacy Notice.

1.What Personal Information About Customers Do We Gather?

The information we collect and learn from customers helps us personalize and continually improve your shopping experience. One of our goals in collecting personal information from you is to provide an efficient, meaningful, and customized experience. Here are the general categories of information we gather:

l Information You Give Us: We receive and store information you enter on our website, or give us in any other way. Examples include, but are not limited to, information when you search, browse, buy, post reviews, or communicate with customer service. We use the information that you provide for purposes such as responding to your requests, processing your order, customizing future shopping experiences, responding to you, or sending you marketing and advertising communications. If we encounter a problem when processing your order, your personal information may be used to contact you.

l Automatic Information: We receive and store certain types of information automatically whenever you interact with us. For example, like many websites, we use "cookies" or other unique identifiers and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by, or on behalf of us on other websites. Other examples include, but are not limited to, log files, internet protocol (IP) address used to connect your computer to the internet, and internet browser type.

l E-mail Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from us, if your computer supports such capabilities. If you do not want to receive email from us (unrelated to transactions and/or your account), please adjust your email subscription settings in your account or contact our customer service team.

l Information from Other Sources: We might receive information about you from other sources and add it to our account information. Examples include, but are not limited to, updated delivery and address information from our carriers and information from credit bureaus, which we use to help prevent and detect fraud.

2.What About Cookies?

(1)Web beacons (also known as action tags or single-pixel gifs), and other unique identifiers (collectively, "cookies") are small pieces of information that are stored by your internet browser on your computer's hard drive. Like many websites, we use cookies to speed your navigation of our website, enable you to select products, place them in an online shopping cart, and to purchase those products, along with allowing us to maintain a record of your browsing activity on our websites. Cookies also allow our systems to recognize your device and to provide features such as recently viewed items, brand recommendations, and personalized advertisements on other websites. Our cookies are standard practice and cannot be used to access unrelated data on your hard drive. They are not "spyware".

(2)Most internet browsers are initially set to accept cookies. Because cookies allow you to take advantage of some of our website's essential features, we recommend that you leave them turned on. You can, however, set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you may not be able to access or use portions of our website. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any products or services that require you to sign in.

3.Do We Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling, renting or trading it to others. We share customer information only as described in this Privacy Notice and with our corporate affiliates.

(1)Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include, but are not limited to, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, providing customer service, storing data, and serving ads on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes.

(2)Protection of Our Website and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of our website, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

(3)With Your Consent: Other than as set out above, we may seek your consent for us to share your information with additional third parties, and you will have the opportunity in your discretion to choose not to share your information.

4.How Secure Is Information About Me?

(1)We work to protect the security of your information by utilizing encryption methods during the transmission or storage of information you input through our websites and mobile applications. One hundred percent complete security does not presently exist anywhere online or offline, and we are unable to provide specific guarantees regarding complete security of your personal information; however, we have a team of security professionals that work to safeguard your information.

(2)It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close your browser when finished using a shared computer. Only use trusted internet networks, including Wi-Fi, and do not share your login credentials with unauthorized parties.

5.Your Responsibilities Regarding Third-Party Information

If you choose to share personal information of a third party (such as a gift recipient's name, address, or phone number) with us, you represent and warrant that you have obtained the necessary consent from that individual for us to collect, use, and disclose their information for the intended purpose (e.g., shipping a gift). You are responsible for any consequences arising from sharing such information without proper authorization.

6. Data Processing Agreements

When we engage third-party service providers to process your personal data on our behalf (as described in Section 3), we enter into legally binding data processing agreements with them. These agreements require the providers to protect the confidentiality and security of your data, to process it only according to our instructions, and to implement appropriate technical and organizational security measures.

7. Data Breach Notification

We have implemented security measures to prevent unauthorized access to your data. In the unlikely event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we are committed to complying with our legal obligation to notify you and the relevant supervisory authorities without undue delay. The notification will describe the nature of the breach, the likely consequences, and the measures we have taken to address it.

8. User-Generated Content and Public Information

Please be aware that any personal information you submit in public areas of our Services, such as product reviews or Q&A sections, becomes publicly available. This information can be read, collected, and used by others. You should exercise caution when deciding to disclose your personal information in these contexts. We cannot control how other individuals use this publicly available information.

9.Automated Decision-Making and Profiling

We may use automated processing to help personalize your experience and for fraud prevention. This may involve analyzing your browsing and purchase history to recommend products or assess transaction risks. You have the right to obtain human intervention and contest such decisions where permitted by law. 

10.Links to Third-Party Websites

Our website may contain links to other sites. This Privacy Notice applies only to our Services. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy notices of every website you visit.

11.International Data Transfers

Your personal information may be processed in countries other than your country of residence, which may have different data protection laws. We take appropriate safeguards, such as relying on adequacy decisions or standard contractual clauses approved by relevant authorities, to ensure that your data is protected when transferred internationally. 

12.Which Information Can I Access?

We give you access to information about your account and your interactions with our website for the limited purpose of viewing and, in certain cases, updating that information. Examples include account order history, shipping address(es), favorites, contact information, etc. This information may change as our website evolves.

13.What Choices Do I Have?

(1)You can always choose not to provide certain information; however, it might be needed to take advantage of certain website features such as your account profile, favorites and customer reviews.

(2)Upon your request, we will (a) correct or update your personal information; (b) disable your account to prevent any future purchases through that account. You can make these requests by contacting our customer service team.

14.Are Children Allowed to Use Our Website?

Our website does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our website only with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 18 without the consent of the child's parent or guardian.

15.Conditions of Use, Notices

If you choose to visit our website, your visit and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes. If you have any concern about privacy at our website, please contact us with a thorough description, and we will try to resolve it.

16.Changes to This Privacy Notice

Our business changes constantly, and so may our Privacy Notice. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (e.g., by email). Your continued use of the Services after such notice constitutes your acceptance of the updated terms. 

17.Contact Us
If you have any questions or concerns about this Privacy Notice, please contact us at [email protected].